The Pasco Way

Built over decades of solid engineering and team work, PASCO takes customer service to heart. Our top priorities can be summed up in this: We strive to find the right solution, at the best price, for complete customer satisfaction. It’s our daily objective.
— Sandy Elfrink, CEO

Have the courage to think, act and be different because the norm is often mediocre. At PASCO, we seek The Relentless Pursuit of Better every day.
— Jim Nardulli

Many companies claim to be different. Few really are. So, what makes PASCO different?

You’ll feel it the first time you call us (and a real person answers within 3 rings) and long after your system is installed and running. It comes down to one thing: Trust.

Each member of our team works hard every day to earn your trust. You can trust we will get the job done right. We will know our business and yours. We will keep our word and deliver on promises.

PASCO started as a family business and now, more than 40 years later, we are still a family business.

We’re also a WBE (Women-owned Business Enterprise) certified in Missouri.

Of course, we know that what we do is far more important than what we say. That’s why we’ve committed ourselves to the Relentless Pursuit of Better.™

The Pasco Way
Rule #1
See things through the customers’ eyes.
Then make decisions accordingly.
Rule #2
Think big.
Don’t just meet expectations, blow them away.
Rule #3
Ask why.
“Because we’ve always done it that way…” are the most dangerous words in business.
Rule #4
Avoid bull#*!t.
Everyone deserves straight talk and smart action.
Rule #5
Create wow.
If the customer expects it in a week, get it there tomorrow.
Rule #6
Be a student.
Learn from everyone, every day.
Rule #7
Be a teacher.
Help others learn what you know.
Rule #8
Spend smart.
We, and our customers, depend on it.
Rule #9
Be Fearless.
Nothing advances without the courage to innovate.
Rule #10
Don’t be a jerk.
Self-explanatory.
  • PASCO met and exceeded our expectations. We had a particularly small space to work in and they custom fit a solution.
    - LONG TIME CUSTOMER IN PET FOOD
H - DOBL